Delta Air Lines slapped United Airlines in the face earlier this week after they revealed that they would pay passengers $10,000 to give up their seats for a crew member.
Last week, United Airlines came under fire after a video surfaced showing them forcibly removing a paying customer from a plane that they overbooked. The passenger was a doctor that needed to fly home to care for some of his patients.
Conservative Tribune reports:
In an internal memo obtained by The AP, Delta has given the green light for Delta gate agents to offer passengers up to $2,000 to give up seats on an overbooked flight, and supervisors can offer up to a whopping $9,950, Fox News reports. Those figures are up from $800 and $1,350, respectively.
While there have been major travel hiccups in the past several week, the major incident Delta hopes to avoid is the incident in which United Express had airport authorities violently remove a man who had paid for the ticket in which he sat to make room for United employees who needed to operate a flight the next day in Louisville, Kentucky.
Delta Air Lines understands how to treat their customers, unlike United Airlines. You do not kick a paying customer off of a plane that you overbooked. If this happens, you find a different flight for the crew members to fly on, you do not forcibly remove a paying customer.